Was this provider willing to stay open late to accomodate your needs?
Not at all. They closed early even though they knew I needed help
Do you feel that you could have received better service somewhere else?
Yes! I know that I would have gotten better service anywhere else!
Are you confident that this provider will continue working with you until a solution is reached?
Not really, sometimes I worry they're going to stop trying to help me
Does this provider remember you and your circumstances at every appointment?
Not really. I usually have to remind them.