Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen