Was this provider's office too cold?
No, it was fine
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her