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Jack Lichtenstein, MD

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Jack Lichtenstein, MD
(36 Reviews)
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207 Ridgely Ave Annapolis, MD 21401
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Consumer Feedback

(36 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
Were the waiting room chairs comfortable at this rheumatologist's office?
Yes
Does this rheumatologist promptly return your phone calls?
Yes
Are you going to visit this provider again?
Sure
by Anonymous
December 02, 2011
If I were to compare them to other rheumatologists I've visited, they were definitely the worst. I'm shocked they're still in practice. They didn't display their qualifications. It made me nervous. Every time I come in for an appointment, and throughout the appointment, I'm always having to remind them who I am and what my circumstances are. It's very frustrating. The wait was absolutely ridiculous. It messed up my entire day. I don't feel like I can ever be confident that my appointment is actually going to happen because they constantly cancel it at the last minute. I wish they were more reliable.
by Katie
November 22, 2011
Was this rheumatologist's office clean?
Yes everything was neat and sterile
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Did you leave the office feeling satisfied with your visit?
Yes
Did this provider seem irritated to be working with you?
No, they were polite
by Anonymous
October 31, 2011
I'm usually somewhat sensitive to the cold, so I was a little worried that their office would be too cold, but it was fine. I was very comfortable the entire time. I was left in the appointment room by myself, but they eventually returned. I wasn't too impressed with their level of service. It wasn't terrible but I think that I probably could've gotten better service somewhere else. It was very easy to get an appointment. They have a very flexible schedule and get me in quickly every time. I really appreciated how convenient their parking was. I was able to find a spot within a few minutes.
by snookie84
October 27, 2011
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Would you recommend this rheumatologist to others?
I Already Have
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Did this rheumatologist seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
by Anonymous
October 12, 2011
They never left me for an extended period of time and I never felt ignored. They're always able to answer simple questions over the phone. They only make me schedule appointments if necessary. The staff really knows what they're doing, and they know a lot about the company they work for. They're able to answer most of my questions, and the only ones they don't are the ones they need their boss's approval for. They make sure to treat all their clients equally and without favoritism. I've always hated it when I've seen favoritism going on at other places I've visited. It's nice that it doesn't happen here. I've always appreciated how quickly they return my phone calls. They usually get back to me within two days.
by Lee
August 15, 2011
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Did they follow up with you after your appointment?
I had a follow-up appointment, but I scheduled it.
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
by Anonymous
August 09, 2011
They aren't known for being that good at what they do in my area, but they aren't known for being terrible either. They should probably work on improving their professional reputation. It was not easy to reach them in an emergency. I had to call several times before I finally reached them. I wasn't impressed at all with how they handled their practice. I definitely won't be recommending them to any of my friends or family members. I have an immediate concern and I was told that new patients had to wait 1 month to be seen.
by Bob
July 20, 2011
Did this rheumatologist listen to your input and concerns?
Absolutely! They always listen carefully to what I have to say!
by Anonymous
July 13, 2011
Does this provider offer natural remedies for inflammation?
No. I wasn't told about any natural remedies
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Is this provider's business conveniently located?
Absolutely! It is right off the freeway and close to everthing
Does this provider ever overbook appointments here?
Sometimes, they should allow for more time in between appointments
by Anonymous
June 29, 2011
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Map and Directions
207 Ridgely Ave, Annapolis, MD 21401