Brian Keroack, MD

Brian Keroack, MD
Rheumatology Associates 51 Sewall St Portland, ME 04102
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Consumer Feedback

(25 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Value
4.5 star average for Value
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.234.242
April 04, 2012
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
by Anonymous
November 18, 2011
Was this provider's office too cold?
No, it was fine
Was the waiting area spacious?
Yes
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
by Anonymous
November 07, 2011
Did you spend a lot of time in the waiting room at this rheumatologist's office?
The wait wasn't terrible, but it wasn't the best
by Anonymous
October 27, 2011
Does this provider offer flexible appointment times?
Yes
Does this provider promptly return your phone calls?
Yes
Did this provider listen to your input and concerns?
Yes
Do you feel that you could have received better service somewhere else?
No, I don't think so
by Anonymous
September 22, 2011
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
Did this provider thoroughly explain the dosage, scheduling, and side effects of your medication?
Yes
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by Anonymous
September 21, 2011
Was this provider's office clean?
Yes everything was neat and sterile
Did this provider thoroughly explain the dosage, scheduling, and side effects of your medication?
Definitely! They made sure I completely understood everything about my medication
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Did this provider explain your test results to you?
Absolutely. Every detail was explained to me
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
by Anonymous
September 21, 2011
They explained all the risks and benefits of my treatment options. Everything was explained in detail, all my questions were answered, and I felt a lot better about choosing a treatment plan. I always have the best experience every time I have an appointment here. Although I have not had much to complain about, I have noticed that they strongly adhere to the customer is always right policy and if anything goes wrong make every effort to correct the situation. I felt that they really valued my health and happiness because they followed up even after my appointment just to check up on me. It was such a nice gesture that made a huge difference. I was worried that they were going to wear an obnoxious cologne, because I've dealt with that at other places, but they didn't even wear cologne. It was fantastic to be able to breathe freely the entire time.
by Paitent Paitent
September 15, 2011
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
by Anonymous
August 01, 2011
The office was comfortable, staff was friendly. I waited a while for the Doctor. I found the Dr. knowledgeable but not nessarilly a good listener. After reading his written assesment sent back to my Dr. I felt he miss quoted me and had not heard the point I was making. Gave me a vague diagnosis and I was on my way.
by KJM
July 27, 2011
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