I was at this doctors office two weeks ago, the staff was very nice, I saw the PA not the doctor, she explained everything very well. I did not wait long to be roomed in, but I did wait a bit in the room itself which is to be expected at Any doctors office. They have a lab in the facility which was extremely convenient for me since I have little time to take any detours due to my job schedule. It was a pleasant experience, like any doctors office.