Charles Shanks, DDS, PC

Charles Shanks, DDS, PC
241 North Peters Road Knoxville, TN 37923
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Consumer Feedback

(21 Reviews)
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by nted1 xxx.xxx.20.61
May 31, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by Anonymous xxx.xxx.80.51
May 04, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.20.61
April 09, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Laurie Willams xxx.xxx.178.62
February 05, 2012
Did you spend a lot of time in the waiting room at this provider's office?
Absolutely not! I was seen right away!
Was this provider's office too loud?
No, it wasn't too loud
Was the waiting area spacious?
Yes
by Anonymous
November 13, 2011
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
by Anonymous
October 20, 2011
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Was this provider's staff friendly?
Friendly Enough
Did the staff make you feel uncomfortable when you called with questions or concerns?
Somewhat, they should have been more polite
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
by Anonymous
September 01, 2011
Not only were they able to provide everything they promised me, they went above and beyond and exceeded my expectations. Although I have never had much to complain about I know that they always adhere to the customer is always right policy here. They take every complaint very seriously and strive to ensure that clients leave satisfied with their visit each and every time. The office was easy enough to find. I've never seen anyone who is more respected by their staff. The entire staff only had great things to say about working there, and it made me want to return all the more.
by Breanna Womac
July 25, 2011
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Does this provider give unbiased advice?
Yes
Are you going to visit this provider again?
Without a doubt!
Is this business handicap-accessible?
Yes, it was handicap-accessible
by Anonymous
July 19, 2011
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
How would you compare this provider to others in his/her field that you have visited?
Fairly Average
by Anonymous
April 15, 2011
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