Dr. Machida is very professional and approachable. His staff is very warm and personable. I never felt rushed or treated as a patient, rather, I felt like I could share my thoughts, concerns and questions without fear. I felt like I was talking to family. Once I had the procedure done, I was surprised how easy the recovery process was. Though I was told that the immediate aftermath would look severe, I knew time would heal my skin and I would get the results I wanted. I was right. I am thrilled at the results. I look at my before and after photos and amazed at the transformation. I feel beautiful and very aware of my more youthful appearance.