Did this provider answer all of your questions?
Yes
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Did this provider exaggerate his/her or abilities?
No, I got what was promised