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John Cassara, D.C.

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John Cassara, D.C.
(56 Reviews)
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1455 W 38th St # 1 Erie, PA 16508
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Consumer Feedback

(56 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Were the staff members able to answer your questions?
Every time I asked the staff a question, they referred me to someone else
by Anonymous
December 19, 2011
Was this provider's office too cold?
Not at all, it was the perfect temperature
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Were this chiropractor's adjustments gentle?
Absolutely! They were extremely careful
Are you going to visit this provider again?
Without a doubt!
Was this provider argumentative or easily angered?
No, they were very calm and understanding
by Anonymous
December 14, 2011
Did you feel like your pain was lessened after your chiropractic treatment?
Yes
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
by Royce xxx.xxx.67.240
November 04, 2011
How would you compare this provider to others in his/her field that you have visited?
There is no comparison!
Does this provider always put the customer first?
Yes, they always put customers first
Does this provider treat their staff well?
Yes, they treat their staff with respect
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
by Anonymous
August 19, 2011
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Is this provider's business conveniently located?
Yes, it is very conveniently located
Was this chiropractor friendly?
Yes
by Anonymous
August 02, 2011
They have some of the best customer service I have ever seen. Putting their customers first is definitely a priority here and it shows. Dr. Cassara really went above and beyond to make me feel special. All of my questions were answered during my appointment, which really put my mind at ease and helped me feel completely comfortable. I will continue to visit for routine adjustments.
by KRJ
June 28, 2011
I was pleased after my appointment. I knew that I was going to improve with their treatment. Many times the doctor runs late but it seems it is because of the care he takes with each patient. I will return and have confidence in Dr. Cassara, but sometimes my work schedule dictates whether or not I am able to wait. I would schedule an first of day or end of day appointment if you are crunched for time.
by Charlotte
June 24, 2011
Were the chiropractor's hands uncomfortably cold during your treatment?
No, they were fine
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
by Anonymous
May 23, 2011
Would you recommend this provider to others?
I Already Have
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Did your treatments with this chiropractor eliminate your need for pain medication?
Some of my medication, but not all
Was this chiropractor friendly?
Extremely Friendly
by Anonymous
May 02, 2011
Did this chiropractor pressure you to return for unnecessary follow-ups?
Not at all! They always respect my decisions.
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
by Anonymous
April 27, 2011
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Map and Directions
1455 W 38th St # 1, Erie, PA 16508