Gail Ott, D.C.

Gail Ott, D.C.
2230 NW Pettygrove Street Suite 110 Portland, OR 97210
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Consumer Feedback

(33 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
Was it easy to make an appointment with this provider?
Yes
Did you feel safe in this provider's care?
Yes
Did this chiropractor answer all of your questions?
Yes
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Was this provider's staff friendly?
Yes
by Anonymous
July 21, 2011
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Did you leave the office feeling satisfied with your visit?
Completely!
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Does this provider welcome questions?
Yes, they don't mind answering my questions
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
by Anonymous
July 19, 2011
They explained all the risks and benefits of my treatment options. Everything was explained in detail, all my questions were answered, and I felt a lot better about choosing a treatment plan. They make an extra effort to get to know their patients and find out what they need. They always remember me and make me feel very important. I love how attentive they are here. Even when notified that they have a personal phone call, they always wait to take it later. Their full attention is always on me and it makes me feel special. I love that they are always more than happy to answer my questions, and actually welcome questions. I've felt awkward at some other places I've visited when I've tried to ask a lot of questions, but not here.
by Laura V
July 15, 2011
I love that I can count on them to work with me until they find a solution for my situation. Other places I've visited, seem to give up after they don't have an answer for me the first time, but not here. The treatment method was explained to me before the adjustment was performed. I appreciated the fact that I was prepared for my treatment. Their primary concern is what's best for me, and they only give me the advice that would benefit me the most.
by kim
June 27, 2011
Were the waiting room chairs comfortable at this chiropractor's office?
Yes
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
Were the chiropractor's hands uncomfortably cold during your treatment?
No, they were fine
by Anonymous
June 01, 2011
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
by Anonymous
May 31, 2011
It was very easy to get an appointment. They have a very flexible schedule and get me in quickly every time. At some of the other places I've been to, the chiropractor had super cold hands, so I was a little nervous I would have to deal with that here, but I didn't at all. I was more comfortable than I've ever been anywhere else. It is obvious that their office is cleaned regularly. It was fantastic. It was nice to see them treat their staff with so much respect. It was obvious that they had a good relationship with all of their staff members. I don't think I have ever been put on hold here for a long time and am so impressed with how quickly all of my questions are answered. There's nothing worse than having to wait on hold for a half an hour just to get someone to talk to you.
by nicole
May 05, 2011
I couldn't believe how great their office looked. It was very obvious that they took pride in the office's appearance. It was one of the best looking offices I've ever seen. They would never suggest that I buy something that wasn't necessary, and never pressured me. They were always very considerate and professional. They did not pressure me at all to return. They gave me the information I needed and left the choice up to me. They go out of their way to make everyone feel equally respected and cared for. I've seen client favoritism at some of the other places I've been, and I really appreciate the extra effort they make to avoid that here. When I arrived for my appointment the friendly staff seemed to be waiting for me. I've been to other places where I had to wait forever after I arrived for my appointment, but not here. I was very impressed.
by Michael
April 28, 2011
Do you feel that you could have received better service somewhere else?
Yes! I know that I would have gotten better service anywhere else!
by Anonymous
April 21, 2011
Are you going to visit this provider again?
Without a doubt!
by Anonymous
March 10, 2011
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