Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Did they follow up with you after your appointment?
Yes.
Is this business handicap-accessible?
Yes, it was handicap-accessible
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Was there annoying music playing while you waited or during your visit?
Yes, but it didn't bother me much