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Richard Cockrell, D.C.

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Richard Cockrell, D.C.
(28 Reviews)
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15324 Main St E # B Sumner, WA 98390
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Consumer Feedback

(28 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
4.5 star average for Value
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Did this provider wear an obnoxious cologne?
Not at all, their cologne smelled great
by Anonymous
December 01, 2011
They went above and beyond what they told me they could do for me. I never expected them to be able to help me as much as they did. Their office was one of the quietest, most peaceful places I've ever visited. I was able to relax very easily. I was amazed at how much better I felt after my adjustments. I was worried that my adjustments were going to be painful but they were extremely careful. I felt better than I have in years when I left. I couldn't believe the difference they were able to make.
by TONY DIAZ
November 08, 2011
Although I have never had much to complain about I know that they always adhere to the customer is always right policy here. They take every complaint very seriously and strive to ensure that clients leave satisfied with their visit each and every time. I was amazed at how much better I felt after my adjustments. I was worried that my adjustments were going to be painful but they were extremely careful. I never have to worry about them overbooking appointments. They definitely believe in quality over quantity here and it is much appreciated. They were ready to see me when I showed up for my appointment. I never had to wait for them to show up.
by Brendan
July 15, 2011
Did this provider seem up-to-date with the current advancements in their field?
Yes
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
by Anonymous
May 09, 2011
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
by Anonymous
April 29, 2011
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
by Anonymous
April 05, 2011
Did you experience unnecessary pain during your visit?
No
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Does this provider promptly return your phone calls?
Yes
by Anonymous
March 22, 2011
Did this provider have bad breath?
Not at all, I didn't notice a smell.
Did this provider thoroughly explain the risks and benefits of your treatment?
No, they didn't even attempt to explain
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did you experience any numbness after your appointment with this chiropractor?
No
Did this chiropractor explain your treatment method before performing your adjustment?
No, they didn't explain it at all
by Anonymous
March 16, 2011
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Map and Directions
15324 Main St E # B, Sumner, WA 98390