The office was very easy to locate. I didn't have any trouble finding it at all. They made the extra effort to make sure every question and concern I had was addressed. They would never suggest that I buy something that wasn't necessary, and never pressured me. I never had to doubt their qualifications. They made their credentials completely obvious, which made me feel a lot safer. Their office was the absolute perfect temperature. It was so nice to be able to get out of the weather outside and sit in a relaxing, comfortable office.