MATTHEW BERND, D. C.

MATTHEW BERND, D. C.
3651 MONTGOMERY DR SANTA ROSA, CA 95405
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Consumer Feedback

(22 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
by Anonymous
November 30, 2011
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Did you experience any numbness after your appointment with this chiropractor?
Not at all! I felt fantastic when I left!
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
by Anonymous
November 03, 2011
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Did this chiropractor answer all of your questions?
Every question I had was answered thoroughly
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
by Anonymous
November 01, 2011
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
by Anonymous
October 18, 2011
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Did this provider rush your appointment?
No
by Anonymous
September 21, 2011
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
by Anonymous
August 25, 2011
Did you experience excessive stiffness after visiting this chiropractor?
Definitely not! I felt fantastic when I left!
by Anonymous
July 25, 2011
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Does this provider offer flexible appointment times?
Yes
Did your treatments with this chiropractor eliminate your need for pain medication?
Yes, I no longer need pain medication and I feel better than I've ever felt
by Anonymous
April 20, 2011
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
Were the waiting room chairs comfortable at this provider's office?
Extremely comfortable; I could have fallen asleep
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Did the chiropractor offer on-site X-Rays?
Yes, I didn't have to drive anywhere!
by Anonymous
April 15, 2011
They are an absolute expert in the field. I would never feel unsafe or apprehensive in their care. I was confident that they were using the latest treatment methods. They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. The chairs in their waiting room were definitely above average. I was comfortable. I've been other places that left me unattended for quite awhile, but not here. They would never leave me unattended and they always go the extra mile to make me feel cared for.
by polochic
March 08, 2011
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