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MALLARD CREEK CHIROPRACTIC GROUP

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MALLARD CREEK CHIROPRACTIC GROUP
MALLARD CREEK CHIROPRACTIC GROUP
(36 Reviews)
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1905 JN PEASE PLACE SUITE 204 CHARLOTTE, NC 28262
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Consumer Feedback

(36 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
3.5 star average for Value
Dr. Brown took extra special care of my husband and I after our car accident. I definitely saw a huge difference. They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. The staff is the most friendly, welcoming staff I've ever dealt with. She's so warm, friendly, and professional, and made every effort to get me in when my neck pain was at its worst. I was so impressed with the progress I was able to make after visiting them a few times. All my questions were answered, and I feel a lot more confident and hopeful about the future. The office was very easy to locate; I didn't have any trouble finding it at all...it was only 5 min from my home to boot!
by Kim xxx.xxx.25.238
January 16, 2012
Was this provider's staff friendly?
Yes
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Are you going to visit this provider again?
Sure
by Anonymous
November 28, 2011
When I arrived for my appointment the friendly staff seemed to be waiting for me. I've been to other places where I had to wait forever after I arrived for my appointment, but not here. I was very impressed. I haven't seen any coupons or discounts for this provider's office, but I haven't really looked. They never mention anything about promotions when I'm there. One thing I love about them, is that they're always willing to ask for other qualified professionals' advice when they don't have an answer for my question. I never have to worry about them giving me a wrong answer just because they weren't willing to ask for help. I didn't feel any numbness after my visit. They always take good care of me. They really paid a lot of attention to my problem area, which is the reason I went. When I told them where I was in pain they put much of their focus on eliminating discomfort in that area.
by MBT
August 31, 2011
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Has this chiropractor ever misdiagnosed you?
No
by Anonymous
August 22, 2011
Dr. Brown and staff are fabulous. I've been to many a chiropractor and he continues to go up and beyond all expectations. His knowledge about vitamins/nutraceuticals is also impressive!
by Gisele
August 17, 2011
They've never been late to any of my appointments. I've even showed up early sometimes and they've always been ready and prepared. They are completely committed to helping me as long as it takes to find the best solution. I never have to worry that they'll back out or give up if a solution isn't reached immediately, which has been a problem for me at other places. They had a huge selection of magazines in the waiting room. I was able to find some of my favorites and they kept me entertained while I was waiting for my appointment. It was very easy to get an appointment. They have a very flexible schedule and get me in quickly every time.
by BH
August 15, 2011
Does this provider remember you and your circumstances at every appointment?
Yes
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Does this provider promptly return your phone calls?
Yes
by Anonymous
July 27, 2011
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Did the chiropractor update you about the progression of your recovery at each appointment?
Definitely! They made an extra effort to keep me well informed.
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
by Anonymous
June 16, 2011
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Does this provider offer flexible appointment times?
Yes
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
by Anonymous
June 06, 2011
Mark Brown is attentive, friendly, professional and has successfully relieved my pain and corrected the problem every time I've seen him. I've been there for neck, back, and hip issues (not on any regular basis but over a period of years). He has used ultrasound and acupuncture to release muscle tension prior to adjustments when it has been needed to ensure successful adjustment and alignment. Even my boss, who is not what I would have called a believer in any kind of alternative treatment, received acupuncture prior to her adjustment and raved about the success. There is no pressure to continue long term care - he treats the problem you have and you're done.
by Kathy P
May 17, 2011
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Map and Directions
1905 JN PEASE PLACE SUITE 204, CHARLOTTE, NC 28262