The treatment method was explained in-depth to me before they started the treatment. I was totally prepared for everything that was going to be done during the adjustments, and I was completely comfortable. One of the first things I noticed about this business was how many different areas of the building were handicap-accessible. I have been to other places where I couldn't tell how someone in a wheelchair could even enter, but they really spent a lot of time to accommodate people with all different needs. I didn't experience any unnecessary pain during my visit, and I was amazed at how much better I felt after I left. I was given a polite greeting when I walked in. It was nice to be acknowledged. They would never suggest that I buy something that wasn't necessary, and never pressured me. They were always very considerate and professional.