James Romano, D.C.

James Romano, D.C.
18 Golf Links Rd Middletown, NY 10940
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Consumer Feedback

(19 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
3 star average for Value
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Did this provider prominently display their diplomas or business license?
Yes
Did this provider exaggerate his/her or abilities?
No, they went above and beyond what they told me they could do
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Does this provider offer any coupons, discounts or promotions?
Yes
by Anonymous
August 17, 2011
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Was this chiropractor friendly?
Yes
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Did your treatments with this chiropractor eliminate your need for pain medication?
No, but I need a lot less than before
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
by Anonymous
August 15, 2011
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Did you experience any numbness after your appointment with this chiropractor?
No
by Anonymous
August 12, 2011
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Did this chiropractor answer all of your questions?
Yes
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
by Anonymous
July 24, 2011
Did this provider show attention to detail?
Definitely not. They were unaware of my situation, even though they had my information
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Did this chiropractor use current and safe equipment?
Yes; the equipment is very advanced!
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Did this provider have an entertaining selection of waiting room magazines?
Absolutely! They were very entertaining!
by Anonymous
June 27, 2011
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
Did this provider wear an obnoxious cologne?
Not at all, their cologne smelled great
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
by Anonymous
March 15, 2011
I appreciated that they were still concerned about my health even after I left the office. They followed up with me after my appointment and everything. The staff really knows what they're doing, and they know a lot about the company they work for. They're able to answer most of my questions, and the only ones they don't are the ones they need their boss's approval for. I didn't feel any numbness after my visit. They always take good care of me. I was very comfortable during my adjustments. I felt no pain or discomfort at all. The chairs in their waiting room were definitely above average. I was comfortable.
by janice darien
March 03, 2011
Did you leave the office feeling satisfied with your visit?
Completely!
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Did this chiropractor pressure you to return for unnecessary follow-ups?
Not at all! They always respect my decisions.
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
by Anonymous
March 03, 2011
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
by Anonymous
February 09, 2011
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