Dr. Paul Lee is a seasoned expert in his field. I was scheduled for a Colonoscopy procedure - never the most pleasant of events, but we all have to go thru it. The procedure began within 3 min of it's scheduled time, and was completed in 20 min. I was having lunch with my wife an hour and a half after being wheeled into the procedure room, feeling no ill effects. In my opinion, Hoag medical is one of the best providers in the country, and Dr. Paul Lee is one of the most competent Doctors in the business. Additionally, as we're all aware, a Team Leader (Dr. Lee) is only as good as the staff he surrounds himself with. And Dr. Lees staff - attending Nurse, Anesthesiologist, prep team, are all top notch - competent, friendly, empathetic, patient and comforting. I gave Scheduling Ease a 3 out of 5 stars. In the 5 times I called, 3 of the 5 calls lead to an answering machine during normal business hours. To be clear, nothing was lost, I wasn't dropped, I received my appointments as required. I simply had to be persistent in my calling. An online reservation system may be a better solution. However, the scheduling thing is a minor issue - my primary concern was my level of care, and the comfort and confidence I felt with regards to the medical staff and Dr. Paul Lee. In that respect - Dr. Lee and his team receive 5 of 5 stars. They are the best. I am referring them to my friends and family members.
This was something I needed to do but didi not want to do. Dr. Lee, staff and the facility was great and made the experience easy. I will have no problems doing this again as needed.