MACOUPIN COUNTY CHIRO PARTNERSHIP

MACOUPIN COUNTY CHIRO PARTNERSHIP
MACOUPIN COUNTY CHIRO PARTNERSHIP 704 S HACKMAN ST STAUNTON, IL 62088
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Consumer Feedback

(18 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
5 star average for Recommended
Value
4.5 star average for Value
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
Did this chiropractor pay attention to your problem area?
Yes, they really focused on it
Did this provider have an entertaining selection of waiting room magazines?
Yes
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous
October 06, 2011
The equipment they used during my adjustment seemed very current and safe. You could tell everything was well taken care of. I always have the best experience every time I have an appointment here. Although I have not had much to complain about, I have noticed that they strongly adhere to the customer is always right policy and if anything goes wrong make every effort to correct the situation. They went out of their way to make me feel special and respected, and were very sympathetic to my situation. I've never seen more kindness and empathy anywhere else. Their prices were very fair. The level of care you get for the price is outstanding.
by Bob Armer
August 22, 2011
Were you able to relax during your appointment?
Yes
Did this provider have reasonable prices?
Yes
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
by Anonymous
July 22, 2011
Would you recommend this chiropractor to others?
Yes
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Did this provider have reasonable prices?
Absolutely!
Were the chiropractor's hands uncomfortably cold during your treatment?
No, they were fine
by Anonymous
May 03, 2011
They talked about my X-Rays with me thoroughly to make sure I knew everything about my condition and about my treatment options. They definitely care about their patients. They always make an extra effort to make me feel respected and attended to. They always listen to every question or concern I may have. They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. They were so skilled and knowledgeable, and even customized their adjustments to meet my specific condition.
by Liz
April 21, 2011
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Did this provider seem up-to-date with the current advancements in their field?
Yes
Was this provider's office easy to locate?
Fairly Easy
Did this chiropractor pay attention to your problem area?
Yes, they really focused on it
by Anonymous
March 04, 2011
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Was this provider friendly?
Very! The most welcoming office I've visited!
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Was this provider's office easy to locate?
Fairly Easy
Does this provider give unbiased advice?
Yes
by Anonymous
February 28, 2011
Robert Brown, D.C. is so easy to reach in an emergency. Robert Brown, D.C. answered my call immediately and is always there for me when I need it the most. Robert Brown, D.C. explained all the risks and benefits of my treatment options. Everything was explained in detail, all my questions were answered, and I felt a lot better about choosing a treatment plan. Robert Brown, D.C. always makes an extra effort to make me feel respected and attended to! They always listen to every question or concern I may have! I never had to doubt Robert Brown, D.C.'s qualifications. They made their credentials completely obvious, which made me feel a lot safer! I felt better than I have in years when I left my appointment with Robert Brown, D.C.. I never feel stiff at all.
by Cassie
January 25, 2011
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