They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. I was so impressed with the progress I was able to make after visiting them. After a few weeks of acupuncture, I could do things I was not able to do after nearly a year of PAINFUL physical therapy. All my questions were answered, and I feel a lot more confident and hopeful about the future. The office was very easy to locate. I didn't have any trouble finding it at all. I started working again and live about an hour away, unfortunately my hours conflict with their business hours so I was not able to go back or I would. I had to find an acupuncturist in my area to go to. They made the extra effort to make sure every question and concern I had was addressed. I highly recommend!