Dr. Jochims is a very responsive physician. He listens attentively and addresses any concerns I have with candor and action. It has been my experience over the last two years that the front desk staff can be cold and distant. The assistant at the desk does not always acknowledge my presence and I wait a good deal of time before being acknowledged and checked- in. From there it is all good! Dr. Jochims' nurse is kind and friendly and gives a good estimate of how long the wait will be until the dr. comes in. I come to Dr. Jochims because of his reputation and level of care.