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Tom Tangsermwongse, DC

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Tom Tangsermwongse, DC
Advanced Chiropractic
(23 Reviews)
> Get Phone Number & Directions
1461 Ford Street, Suite 104 Redlands, CA 92373
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Consumer Feedback

(23 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
They've stayed open past their closing times many times when I've needed help. They've never turned me away when I've needed them. I always have the best experience every time I have an appointment here. Although I have not had much to complain about, I have noticed that they strongly adhere to the customer is always right policy and if anything goes wrong make every effort to correct the situation. I really admire them for being more than willing to ask for help from other professionals in the field when they don't have an answer to my question. They aren't even slightly arrogant, and I'm confident they always have my best interest at heart. All of my questions were answered during my appointment, and the doctor seemed very knowledgeable. They were happy to answer each and every question I had in-depth. One of the first things I noticed about this business was how many different areas of the building were handicap-accessible. I have been to other places where I couldn't tell how someone in a wheelchair could even enter, but they really spent a lot of time to accommodate people with all different needs.
by oneluckymama xxx.xxx.68.55
December 10, 2013
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Was this provider's office easy to locate?
Fairly Easy
Was this provider willing to stay open late to accomodate your needs?
Definitely! They would never turn away anyone in need
Did this provider exaggerate his/her or abilities?
No, I got what was promised
by Anonymous xxx.xxx.124.20
November 20, 2013
Dr. Tang is like no other chiropractor I've ever been to. He is not a "rack 'em and crack 'em" kind of guy. He gave me the most productive and incredible deep tissue massage for approximately... well lets just say it felt like forever and bordered on seriously painful at times... then he adjusted me. BUT, compared to the chronic locked neck pain I was in when I entered his office, this was tough love and well needed. And he fixed me!!! Before visiting Dr. Tang I was stuck. My neck was locked. I was taking Valium, Flexeril, and Norco just to tolerate my contorted position (yes, mixing those meds made me feel pretty high, and I lost a bunch of stuff because it was like living in a dream state). I walked out after one visit with ten times the range of motion and one tenth the pain. Two days later I was off all of the meds. For me, he is a miracle worker. Oh, and I'm a skeptical, contrarian, western medicine kind of guy. So, if you need some kind of fast fixing, consider yourself fortunate if you can get an appointment.
by Dave xxx.xxx.221.75
July 02, 2013
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Did the chiropractor update you about the progression of your recovery at each appointment?
Definitely! They made an extra effort to keep me well informed.
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
by Anonymous xxx.xxx.68.175
June 19, 2013
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
by Anonymous xxx.xxx.103.108
May 20, 2013
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Did you feel like your pain was lessened after your chiropractic treatment?
Yes
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
by Anonymous xxx.xxx.196.244
April 08, 2013
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Did you leave the office feeling satisfied with your visit?
Completely!
Is this provider's business conveniently located?
Absolutely! It is right off the freeway and close to everthing
by Anonymous xxx.xxx.249.16
March 14, 2013
Did this provider have reasonable prices?
Absolutely!
Did your treatments with this chiropractor eliminate your need for pain medication?
Yes, I no longer need pain medication and I feel better than I've ever felt
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Did this provider have an entertaining selection of waiting room magazines?
Absolutely! They were very entertaining!
by Lisa xxx.xxx.4.80
November 29, 2012
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Was this provider's office too cold?
No, it was fine
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
by Anonymous xxx.xxx.222.231
October 15, 2012
Did you feel like your pain was lessened after your chiropractic treatment?
Yes
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.222.229
January 19, 2012
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Map and Directions
1461 Ford Street, Suite 104, Redlands, CA 92373