J. Travis Burt, MD

J. Travis Burt, MD
Highlands Neurosurgery, PC 1 Medical Park Blvd., Ste. 400 East Bristol, TN 37620
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Consumer Feedback

(21 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Does this provider offer flexible appointment times?
Yes
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
Does this provider always put the customer first?
Somewhat, but I didn't feel like they cared about my needs
Did this provider seem up-to-date with the current advancements in their field?
Yes
Was this provider late to your appointments?
No, they were on time
by Anonymous xxx.xxx.89.247
February 23, 2013
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
by Chris xxx.xxx.5.224
January 17, 2013
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
Was this provider late to your appointments?
No, they were on time
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
by Anonymous xxx.xxx.84.54
December 19, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.69.98
May 15, 2012
The office was very easy to locate. I didn't have any trouble finding it at all. They would never suggest that I buy something that wasn't necessary, and never pressured me. They were always very considerate and professional. They went out of their way to make me feel special and respected, and were very sympathetic to my situation. I've never seen more kindness and empathy anywhere else. They were so kind and attentive to me. I didn't have to worry about them arguing with me, or contradicting what I had to say, which has been a problem for me at other places. I was in awe at the level of service I received. They completely surpassed all my expectations and I will absolutely be going back.
by Marty Mitch ell
February 18, 2012
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Does this provider treat their staff well?
Yes, they treat their staff with respect
by Anonymous
December 16, 2011
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Was the waiting area spacious?
Yes, extremely spacious
Was this provider willing to stay open late to accomodate your needs?
Definitely! They would never turn away anyone in need
by Anonymous
December 11, 2011
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Did this provider prominently display their diplomas or business license?
No, I never saw one
Did you experience unnecessary pain during your visit?
No
by Anonymous
October 21, 2011
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
by Anonymous
August 17, 2011
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Were you able to relax during your appointment?
Yes
Did this provider have an entertaining selection of waiting room magazines?
Yes
by Anonymous
April 20, 2011
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