Kaiser Permanente Medical Care Program - Lancaster Mental Health Office, Addiction Medicine

Kaiser Permanente Medical Care Program - Lancaster Mental Health Office, Addiction Medicine
Kaiser Permanente Medical Care Program - Lancaster Mental Health Office, Addiction Medicine 44444 20th Street West Lancaster, CA 93534
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Consumer Feedback

(15 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
3.5 star average for Recommended
Value
5 star average for Value
Were you able to relax during your appointment?
Yes, I was completely at ease
Did this provider have reasonable prices?
Absolutely!
by Anonymous
December 09, 2011
Does this provider always put the customer first?
Somewhat, but I didn't feel like they cared about my needs
Was the waiting area spacious?
Yes
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
by Anonymous
November 30, 2011
The restrooms at this provider's office were clean and well-maintained. You could tell that they cleaned them regularly. I was very unimpressed with their level of skill. It seemed like they had just started yesterday. I was completely distressed during my appointment. I was unable to relax and ended up having to leave. They don't really take that extra step to make me feel special. I'm just another client to them. The office was easy enough to find.
by Bear
August 07, 2011
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Was this provider's office too cold?
No, it was fine
Did this provider use excessive foul language?
No
by Anonymous
April 26, 2011
Did they follow up with you after your appointment?
I had a follow-up appointment, but I scheduled it.
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Was this provider friendly?
Yes
by Anonymous
March 28, 2011
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