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Spencer Veterinary Services

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Spencer Veterinary Services
Spencer Veterinary Services
(37 Reviews)
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Highway 154 West Gilmer, TX 75644
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Consumer Feedback

(37 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Value
3.5 star average for Value
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
by Anonymous xxx.xxx.48.180
April 10, 2013
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Did you experience unnecessary pain during your visit?
No
Did this veterinarian leave your pet unattended for an extended period of time?
No, I was always attended to
Were you able to get answers to simple questions from this veterinarian without scheduling an appointment?
Yes
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
by Anonymous xxx.xxx.35.114
April 05, 2013
Remembering clients by name is not a very big concern for the staff here because every time I come in for an appointment I constantly have to remind them who I am. It would be nice to be recognized at least once is all I'm saying. Their parking situation was very frustrating. I ended up looking around for a spot for a very long time. It was difficult to find parking at their office. I had to look for a while and was almost late for my appointment. I wasn't confident that they would take good care of my pet. I didn't think that they knew what they were doing. One thing I don't like, is that I can't be confident that they'll work with me until they find the best solution for me. I'm always worried they're going to just settle with a solution that works. Brandy, the receptionist, is very obnoxious with her constant uninterupted questioning of patients, and she's very bitchy and territorial even at other staff members' expense. Dr. Flannagan has a superiority complex and wreaks of condescension.
by anonymous xxx.xxx.105.76
March 09, 2013
Awful. They don't listen to the customer, and they always argue with them. Most of the staff here don't care about the customer, but the female vet in particular is really bad.
by Anon. xxx.xxx.105.106
January 28, 2013
Are you going to visit this provider again?
Sure
by Anonymous xxx.xxx.217.30
January 06, 2013
Did this veterinarian seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Did you spend a lot of time in the waiting room at this provider's office?
Absolutely not! I was seen right away!
Was this provider's staff friendly?
Yes, they went above and beyond
How would you compare this veterinarian to others in his/her field that you have visited?
There is no comparison!
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
by David xxx.xxx.247.65
December 29, 2012
Was this veterinarian friendly?
Very! The most welcoming office I've visited!
Does this veterinarian offer flexible appointment times?
Absolutely! I never have a problem!
Was this veterinarian's office clean?
Yes! I was amazed at how clean it was!
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
by Anonymous xxx.xxx.239.242
December 01, 2012
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Map and Directions
Highway 154 West, Gilmer, TX 75644