Dr. Anthony Cillis, DVM

Dr. Anthony Cillis, DVM
Hanover Veterinary Clinic PC. 251 Underhill Avenue Yorktown Heights, NY 10598
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Consumer Feedback

(33 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.139.62
April 05, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Bob xxx.xxx.140.243
March 28, 2012
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Does this veterinarian promptly return your phone calls?
Yes
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
by Anonymous
December 27, 2011
Would you refer this provider to a family or friend?
No, If I had known how terrible they were I never would have gone.
Does this provider offer any coupons, discounts or promotions?
Yes, they always have specials going on
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
by Anonymous
December 15, 2011
I've been to one or two places that had a really bad smell. I was worried I would encounter it here too but I didn't notice anything. I am going to refer everyone I know here. I absolutely love this place. I was completely at ease during my appointment here. They went to great lengths to make sure I was completely relaxed and comfortable the entire time. I was so relieved when I saw that they were using advanced, current equipment. It made me feel so much better knowing that my pet was being treated with top-of-the-line equipment. The one thing that I really enjoy about this place is their high level of customer service. Their full attention is always on me and they never take personal calls during my appointment. I've been to other places that answer their phone and it just drives me crazy.
by Anonymous
October 28, 2011
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Was it easy to find parking at this veterinarian's office?
Extremely easy, and close to the entrance
Was this provider's staff friendly?
Yes, they went above and beyond
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Is this business handicap-accessible?
Yes, it was handicap-accessible
by Anonymous
October 20, 2011
I would trust their advice over any other veterinarian. I'm confident that my pet's health and safety is their top priority. They would never suggest that I buy something that wasn't necessary, and never pressured me. They were always very considerate and professional. When my pet had an emergency, I was so relieved when they answered my call right away. It's great to know I can count on them.
by Anonymous
October 07, 2011
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Did this veterinarian leave your pet unattended for an extended period of time?
No, I was always attended to
Was it easy to make an appointment with this veterinarian?
Yes! It was effortless!
Was this provider late to your appointments?
Not at all, I showed up early and they were ready to see me
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
by Anonymous
September 09, 2011
Are you going to visit this veterinarian again?
Without a doubt!
by Anonymous
August 08, 2011
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
by Anonymous
July 06, 2011
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