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Martin J William Dr

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Martin J William Dr
Martin J William Dr
(25 Reviews)
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111 East Northside Drive Valdosta, GA 31602
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Consumer Feedback

(25 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Value
5 star average for Value
They ignored my questions. Their staff was not that friendly, and didn't make me feel welcome. None of my questions were answered, nothing was accomplished, and I felt worse when I left. Dr. Martin took advantage of us. Our cat had crystals in his bladder. Dr. Martin was the on-call emergency vet on duty. We brought our cat in, and Dr. Martin charged us $370 for one night of treatment. Our vet charged us only $140 for three day’s treatment for the same problem.
by Chas xxx.xxx.77.82
July 17, 2012
Very frustrated re utilization of pain medications and charges that I was billed as scheduled surgery was deemed unnecessary. Vet was testy and curt when asked about preemptive use of pain medication. Their staff is friendly but there is a lack of communication between vet and front staff. Staff was confused regarding care cat received, making errant phone calls and seemed to lack knowledge regarding medication and gave no follow up care advice after questionable use of anesthesia. Additionally, staff confused as to which cat carrier belonged to me. The office had a very strong unpleasant odor that smelled much like feces. My cat came home with covered in urine and wet. I was very disappointed. I would never visit this clinic again.
by Military Spouse xxx.xxx.103.41
July 10, 2012
Was this veterinarian's staff friendly?
Yes, they went above and beyond
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Does this provider remember you and your circumstances at every appointment?
Yes
Was it easy to find parking at this veterinarian's office?
Yes, it was convenient
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
by Anonymous
March 08, 2012
They were ready for my pet and me immediately when we arrived. I never have to wait for my animal to be taking care of. I am always at ease during my appointment here. They went to great lengths to make sure I was had all information to take care of my animals. Every time I come here they always remember me by name and greet me as soon as I walk in the door, even if it's been months since my last appointment. They are so thoughtful and amazingly sweet, I just love this place. It made my experience that much more enjoyable. I will be there customer for life! Wonderful staff!
by Anonymous
December 07, 2011
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Did this veterinarian listen to your input and concerns?
Absolutely! They always listen carefully to what I have to say!
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
by Anonymous
July 11, 2011
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Map and Directions
111 East Northside Drive, Valdosta, GA 31602