Does this provider have helpful information available online?
Yes
Is this provider easy to reach in an emergency?
Somewhat, they eventually called me back
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments