James E. Williams, PhD

James E. Williams, PhD
Metropolitan Center for Counseling and Psychotherapy 6737 Brentwood Stair Rd. Suite 236 Fort Worth, TX 76112
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Consumer Feedback

(20 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did this psychologist use excessive foul language?
Not at all! They are always respectful and courteous!
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
by Anonymous xxx.xxx.55.229
May 15, 2013
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Does this psychologist offer flexible appointment times?
Absolutely! I never have a problem!
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Did this psychologist have an entertaining selection of waiting room magazines?
Absolutely! They were very entertaining!
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
by MISST xxx.xxx.55.228
January 16, 2013
Has this psychologist ever cancelled your appointment on you last minute?
Never, they are very reliable.
Did this provider use excessive foul language?
No
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Did you spend a lot of time in the waiting room at this psychologist's office?
The wait wasn't terrible, but it wasn't the best
by Anonymous xxx.xxx.109.162
October 24, 2012
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Were the waiting room chairs comfortable at this psychologist's office?
Yes
Was this psychologist late to your appointments?
No, they were on time
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
by TWILLIAMS xxx.xxx.55.237
October 23, 2012
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Sure
by Nicey xxx.xxx.163.62
July 10, 2012
Did you have to wait long after you arrived for your appointment?
Yes, I had to wait forever.
Did this provider show attention to detail?
Definitely not. They were unaware of my situation, even though they had my information
Was this provider's office easy to locate?
Fairly Easy
by Anonymous
November 07, 2011
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did this psychologist answer all your questions?
Every question I had was answered thoroughly
Is this provider's business conveniently located?
Absolutely! It is right off the freeway and close to everthing
by Anonymous
October 05, 2011
I couldn't believe how great their office looked. It was very obvious that they took pride in the office's appearance. It was one of the best looking offices I've ever seen. They always have an immediate answer for me when I call with a question. They would never try to get me to make an appointment unless I really needed one. There was no annoying music playing while I waited or during my visit. I appreciated that they didn't have that typical elevator music on. I love that they are always more than happy to answer my questions, and actually welcome questions. I've felt awkward at some other places I've visited when I've tried to ask a lot of questions, but not here. They made the extra effort to make sure every question and concern I had was addressed.
by Anonymous
July 29, 2011
Did this psychologist prominently display their diplomas or business license?
Yes
Does this provider maintain a professional appearance?
Somewhat, I wasn't overly impressed
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Did they follow up with you after your appointment?
Yes.
Did this psychologist leave you unattended for an extended period of time?
No, I was always attended to
by Anonymous
May 24, 2011
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Is this psychologist easy to reach in an emergency?
Absolutely! I can always count on them
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Did you leave the office feeling satisfied with your visit?
Completely!
Is this provider's business conveniently located?
Absolutely! It is right off the freeway and close to everthing
by Anonymous
May 17, 2011
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