South Shore Veterinary Hospital

South Shore Veterinary Hospital
South Shore Veterinary Hospital 6992 State Route 31 Cicero, NY 13039
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Consumer Feedback

(14 Reviews)
I love how attentive they are here. Even when notified that they have a personal phone call, they always wait to take it later. Their full attention is always on me and it makes me feel special. They've never dismissed any of my concerns as unimportant, and take every concern of mine very seriously. They were very polite and helpful and made sure that I had everything I needed. My pets love it here and they are never anxious to leave (however it could be due to all the fun treats they get) . I didn't have to wait at all after I arrived for my appointment. They were running right on time, which is a really big deal for me.
by Anonymous
June 01, 2011
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
How would you compare this provider to others in his/her field that you have visited?
There is no comparison!
Are you going to visit this provider again?
Without a doubt!
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
by Anonymous
April 21, 2011
I'm sure it's no surprise that my pet hates going to the vet, but what a relief to find an animal hospital that is so dedicated to making your pets experience as pleasant as possible. They never separate you from your pet and I was able to stay within "save me" range the whole time. No taking pets behind closed doors like other places I've been too. I was completely at ease during my appointment here. They went to great lengths to make sure I was completely relaxed and comfortable the entire time. Not only were they able to provide everything they promised me, they went above and beyond and exceeded my expectations. I always have the best experience every time I have an appointment here. Although I have not had much to complain about, I have noticed that they strongly adhere to the customer is always right policy and if anything goes wrong make every effort to correct the situation. They always make an extra effort to make me feel respected and attended to. They always listen to every question or concern I may have.
by Anonymous
April 19, 2011
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
by Anonymous
March 24, 2011
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