Rachel and Matthew Burnett, ND

Rachel and Matthew Burnett, ND
Utah Natural Medicine 242 S 400 E, Suite A Salt Lake City, UT 84103
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Consumer Feedback

(15 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4 star average for Recommended
Value
5 star average for Value
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Did this provider have an entertaining selection of waiting room magazines?
Yes
Did you experience any negative side effects from the herbs they prescribed?
Not at all! The herbs made a huge difference
by Anonymous xxx.xxx.26.235
October 08, 2012
They barely gave me any information at all. I'm going to have to do my own research to get my questions answered. Their staff was friendly enough, but they didn't go out of their way to help me. I feel like my appointment was pointless. None of my questions were answered, nothing was accomplished, and I felt worse when I left. The office was easy enough to find. More interested in getting your money and selling over priced supplements. Stay away.
by Maxie xxx.xxx.115.4
August 01, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
by Anonymous xxx.xxx.206.47
April 23, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.106.123
April 01, 2012
At first this office seemed very nice and helpful, including Dr. M Burnett, but after 7 months of being his patient, we reached a dead end where he no longer knew how to help me, and I literally was paying $85 dollars for an appointment for him to tell me he didn't have the answer. In my opinion, if your paying that much out of pocket, the Doctor better have some kind of idea or at least tell you he will research it or call some people and get back to me with a game plan or solution to figure it out. They also don't communicate very well about policies and refunds and all that, and they would rather shoot themselves then realize they didn't inform you about a policy and give you a refund. I was not happy with my experience, so I am now going to another doctor which is supposed to be the best one in the area. He also prescribed hormones (pregnenologne, DHEA, etc) and such without EVER doing a female hormone panel, which upset me because I had to pay the consequences of it after the fact!!!

by Anonymous
October 13, 2011
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