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Vision Center inside Wal Mart

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Vision Center inside Wal Mart
Vision Center inside Wal Mart
(29 Reviews)
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1600 Mountain Ave Duarte, CA 91010
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Consumer Feedback

(29 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
5 star average for Value
They could've used quite a few more staff members. They were very understaffed and I ended up having to wait quite awhile. I showed up on time for my appointment but they weren't even there yet. I had to wait quite a while for them and my entire day's schedule was messed up. They offer the best pricing I've ever seen. I couldn't believe how little I ended up having to pay. They answered my questions and spent a lot of time with me. I didn't feel like they were trying to rush my appointment at all.
by Anonymous
February 16, 2012
Did this optometrist seem knowledgeable about different types of contacts?
Definitely, she/he seemed very knowledgeable about all different types of contacts
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
by Anonymous
January 24, 2012
They are an absolute expert in the field. I would never feel unsafe or apprehensive in their care. There was lots of available parking at their office. I was glad that I didn't have to drive around looking for parking. I couldn't believe how knowledgeable and well-informed the staff was. They were able to answer all my questions, except the ones they needed to have their boss's input on. It was great to be able to talk to such a skilled staff. They always have an immediate answer for me when I call with a question. They would never try to get me to make an appointment unless I really needed one. They've never used foul language, which has bothered me at some of the other places I've been too. They always make an extra effort to be polite and courteous.
by Anonymous
December 14, 2011
Did your eye exam hurt at all?
No, the optometrist had very advanced equipment for a pain free experience
by Anonymous
September 01, 2011
Did this provider wear an obnoxious cologne?
Somewhat, it didn't smell very good
Was it easy to find parking at this provider's office?
Yes, it was convenient
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Did this provider answer all of your questions?
Yes
by Anonymous
July 23, 2011
I was given a polite greeting when I walked in. It was nice to be acknowledged. They didn't pressure me to buy anything I didn't need, which I really appreciated. I've been to other places that pressured me to buy stuff and it always made me very uneasy. The one thing that I really enjoy about this place is their high level of customer service. Their full attention is always on me and they never take personal calls during my appointment. I've been to other places that answer their phone and it just drives me crazy.
by Anonymous
July 18, 2011
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Do you feel that you could have received better service somewhere else?
No, I don't think so
by Anonymous
April 28, 2011
Was this provider's staff friendly?
Friendly Enough
Does this provider offer flexible appointment times?
Yes
Does this provider use current and safe equipment?
Yes
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
by Anonymous
March 03, 2011
Is this provider willing to pursue advice from other providers when necessary?
Not at all. They were too arrogant to ask for any assistance, even though they knew it would help
by Anonymous xxx.xxx.19.129
November 29, 2005
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1600 Mountain Ave, Duarte, CA 91010