Vision Center inside Wal Mart

Vision Center inside Wal Mart
Vision Center inside Wal Mart 1501 Sw Wanamaker Rd Topeka, KS 66604
Add a Review

Consumer Feedback

(15 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
4 star average for Recommended
Value
3 star average for Value
They always made sure that I wasn't in any pain. They told me I needed the same glasses and contacts prescription as I have always had, but I'm still not seeing perfectly. I think that I might need to go somewhere else. I'm usually somewhat sensitive to the cold, so I was a little worried that their office would be too cold, but it was fine. I was very comfortable the entire time. Not consistent with their policies. And not flexible to my needs. Also, when I updated my information with a new phone number, they did not retain that information and so when my contacts came in they could not reach me because they had not done that, and so I was without new contacts for over 2 weeks, when it only took 3 days to get them in. Will not ever be going back to them. They aren't priced any different than anywhere else, and way less professional.
by Anonymous
February 23, 2012
Were the restrooms clean at this provider's office?
They weren't that clean, but weren't filthy
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
Did this provider answer all of your questions?
Yes
Would you refer this provider to a family or friend?
No, If I had known how terrible they were I never would have gone.
Did this provider thoroughly explain the risks and benefits of your treatment?
No, they didn't even attempt to explain
by Anonymous
February 15, 2012
Did this provider have reasonable prices?
They were decent, but not very affordable
by Anonymous
November 22, 2011
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
Was this provider friendly?
Polite Enough
Does this provider offer flexible appointment times?
Yes
Were you able to relax during your appointment?
Yes
by Anonymous
November 06, 2011
They are completely committed to helping me as long as it takes to find the best solution. I never have to worry that they'll back out or give up if a solution isn't reached immediately, which has been a problem for me at other places. They were one of the kindest, most caring staff I've ever dealt with. It didn't matter how many times I called with a question or concern, they were always happy to help me. They explained all the risks and benefits of my treatment options. Everything was explained in detail, all my questions were answered, and I felt a lot better about choosing a treatment plan.
by Anonymous
October 19, 2011
Add a Review