Vision Center inside Wal Mart

Vision Center inside Wal Mart
Vision Center inside Wal Mart 3005 Dr M L King Jr Blvd New Bern, NC 28562
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Consumer Feedback

(55 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Does this provider use current and safe equipment?
Yes; the equipment is very advanced!
Was this provider's staff friendly?
Yes, they went above and beyond
Were the waiting room chairs comfortable at this eye care office?
They were average
Was this provider friendly?
Extremely Friendly
Does this provider offer flexible appointment times?
Yes
by LISA
April 05, 2014
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Did you feel safe in this provider's care?
Yes
by Anonymous xxx.xxx.145.6
December 23, 2013
Recently had to call in to get my eye prescription faxed due to being on a trip away from home. The girl "Cristal" who answered the phone was extremely rude. After asking to speak with her supervisor, this young lady told me that she did not need to let me do that and she was not required to help me, then she hung the phone up on me. After calling back a different lady answered the phone who was very pleasant and helped right away. The first girl who answere the phone should be fired for POOR customer service.
by Dissatisfied mother, xxx.xxx.55.113
December 14, 2013
Are you going to visit this provider again?
Sure
Did your eye exam hurt at all?
No, the optometrist had very advanced equipment for a pain free experience
Were you able to relax during your appointment?
Yes
Is this provider's business conveniently located?
Yes, it is very conveniently located
Was this provider's staff friendly?
Friendly Enough
by Anonymous xxx.xxx.9.110
November 18, 2013
They go out of their way to make everyone feel equally respected and cared for. I've seen client favoritism at some of the other places I've been, and I really appreciate the extra effort they make to avoid that here. I am always so impressed with how quickly my calls are answered here. I am never put on hold for a long time and love knowing that if I have a quick question I won't have to wait a half hour through terrible music to get it answered. The office was very easy to locate. I didn't have any trouble finding it at all. They never left me for an extended period of time and I never felt ignored. They always have an immediate answer for me when I call with a question. They would never try to get me to make an appointment unless I really needed one.
by Louise LoPinto xxx.xxx.197.130
November 16, 2013
Did this provider seem irritated to be working with you?
No, they were polite
by Anonymous xxx.xxx.237.214
October 25, 2013
Was this provider's office too cold?
Not at all, it was the perfect temperature
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.212.34
April 11, 2013
Is this provider's business conveniently located?
Yes, it is very conveniently located
Was this provider's office clean?
It was satisfactory
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Are you going to visit this provider again?
Sure
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
by Anonymous xxx.xxx.239.47
March 19, 2013
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Was it easy to make an appointment with this provider?
Yes
Did this provider seem up-to-date with the current advancements in their field?
Yes
Were you able to relax during your appointment?
Yes
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
by skhendy xxx.xxx.152.181
February 27, 2013
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Is this provider's business conveniently located?
Yes, it is very conveniently located
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
by Anonymous xxx.xxx.0.44
February 13, 2013
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