I love that they are always more than happy to answer my questions, and actually welcome questions. I've felt awkward at some other places I've visited when I've tried to ask a lot of questions, but not here. They would never suggest that I buy something that wasn't necessary, and never pressured me. They were always very considerate and professional. I can always count on this veterinarian to be there for me, whether it is to answer a late night phone call or come in for an after-hour emergency. Their dedication to their clients is unparalled to any other vet I've been to. Excellent prices