They have some of the best customer service I have ever seen. Putting their customers first is definitely a priority here and it shows. I've been other places that left me unattended for quite awhile, but not here. They would never leave me unattended and they always go the extra mile to make me feel cared for. The waiting room here is spacious. I never feel like I have to sit too close to someone or that it is overcrowded. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. I have complete confidence in their ability to successfully diagnose and treat my pet with any ailment they might have. They've handled everything from annual shots to complicated illnesses, with competence and loving care.