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Dr Anni's Pet Clinic

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Dr Anni's Pet Clinic
Dr Anni's Pet Clinic
(31 Reviews)
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834 East 152nd Street Cleveland, OH 44110
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Consumer Feedback

(31 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
4.5 star average for Value
Did this provider thoroughly explain the risks and benefits of your treatment?
I think so
Did this provider have reasonable prices?
Absolutely!
Does this provider have helpful information available online?
Yes
Did this veterinarian fully explain your pet's condition?
Yes, I had a clear understanding of my pet's condition
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
by Anonymous xxx.xxx.178.128
September 14, 2013
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Were you able to relax during your appointment?
Yes, I was completely at ease
Did you leave the office feeling satisfied with your visit?
Completely!
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
by Anonymous xxx.xxx.253.125
September 01, 2013
Was this veterinarian gentle when caring for your pet?
Yes, they always demonstrate care and compassion
by Anonymous xxx.xxx.131.248
July 19, 2013
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
by Anonymous xxx.xxx.178.128
July 15, 2013
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Was this provider's staff friendly?
Yes, they went above and beyond
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Does this veterinarian send reminder cards for your pets annual check-up?
Yes, I never forget my pet's annual check-up thanks to them
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
by Deb B. xxx.xxx.47.104
June 21, 2013
Does this veterinarian send reminder cards for your pets annual check-up?
Always. Not only do they send reminder cards, they also send adorable cards during the holidays
Does this veterinarian offer emergency after-hour services?
Yes, they are so amazing. They will come to the office after-hours for any emergency
Did you leave the office feeling satisfied with your visit?
Completely!
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by Anonymous xxx.xxx.218.230
April 28, 2013
Was this veterinarian friendly to your pet?
Yes, my pet seemed to really like him/her
by Anonymous xxx.xxx.153.254
April 16, 2013
Did you leave the office feeling satisfied with your visit?
Completely!
Did you leave the animal hospital feeling satisfied with your visit?
Completely!
Did the veterinarian allow you to stay with your pet at all times?
Absolutely! I was never asked to leave and stayed with my pet the whole time
Did this veterinarian seem overwhelmed with too many pets?
No, he/she seemed very calm and not in a rush to see the next pet
Was this provider's office too cold?
No, it was fine
by Anonymous xxx.xxx.157.57
January 16, 2013
Has this veterinarian ever misdiagnosed your pet?
Never, my pets have enjoyed healthy and long lives thanks to their care.
Did this veterinarian and their staff educate you on what you could do better to help keep your pets healthy and happy?
Absolutely I learned so much and received great information on ways to improve my pet's health
Did you leave the animal hospital feeling satisfied with your visit?
Completely!
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
by Anthony D xxx.xxx.121.99
January 14, 2013
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
Was this provider's office too cold?
No, it was fine
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
by Anonymous xxx.xxx.178.128
October 18, 2012
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Map and Directions
834 East 152nd Street, Cleveland, OH 44110