Were the staff members able to answer your questions?
Every time I asked the staff a question, they referred me to someone else
Does this provider have a good professional reputation within your community?
Absolutely not, they are not trustworthy at all
Did this veterinarian answer all of your questions?
No, I left confused and frustrated
Does this provider offer flexible appointment times?
No, they are almost always unavailable
Did you feel like this provider's office was understaffed?
Yes, I had to wait a long time before someone was able to help me