FT Wright Pet Care and Surgical Center

FT Wright Pet Care and Surgical Center
FT Wright Pet Care and Surgical Center 3339 Madison Pike Ft Mitchell, KY 41017
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Consumer Feedback

(17 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Sure
by Anonymous xxx.xxx.240.211
May 16, 2012
Are you going to visit this provider again?
Sure
Did this provider listen to your input and concerns?
Yes
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
by Anonymous
December 19, 2011
They are completely committed to helping me as long as it takes to find the best solution. I never have to worry that they'll back out or give up if a solution isn't reached immediately, which has been a problem for me at other places. I was amazed at how wonderfully they treated each of their staff members. They were so appreciative and thankful. I've never seen any employer treat their staff better, and it made me want to come back that much more. I couldn't believe how knowledgeable and well-informed the staff was. They were able to answer all my questions, except the ones they needed to have their boss's input on. It was great to be able to talk to such a skilled staff. It was unbelievable how gentle this vet was with my pet and it really helped my pet feel at ease. It's very apparent that they truly care about us and our pets and that this is not a job for them, but their passion and purpose. They were so kind and attentive to me. I didn't have to worry about them arguing with me, or contradicting what I had to say, which has been a problem for me at other places.
by Anonymous
October 25, 2011
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Does this veterinarian offer emergency after-hour services?
No, they encourage you to just go to another emergency vet
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did this animal hospital use current and safe equipment?
Yes
by Anonymous
September 23, 2011
It is so refreshing to see a provider that you can tell truly cares about their appearance. They strive to maintain a professional appearance and look their best at all times. It was nice to see them treat their staff with so much respect. It was obvious that they had a good relationship with all of their staff members. I was given a polite greeting when I walked in. It was nice to be acknowledged.
by Anonymous
June 04, 2011
Was your pet well taken care while being boarded here?
Absolutely not! My pet looked terrible and obviously not well taken care of
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did this veterinarian and their staff educate you on what you could do better to help keep your pets healthy and happy?
Yes, they are very knowledgable and gave me great advice
Was this veterinarian gentle when caring for your pet?
Yes, they always demonstrate care and compassion
Was this provider argumentative or easily angered?
No, they were very calm and understanding
by Anonymous
May 16, 2011
Does this veterinarian send reminder cards for your pets annual check-up?
Yes, I never forget my pet's annual check-up thanks to them
Was your pet anxious to leave this veterinarian's office?
No, my pet seems to love it here and is never anxious to leave
Does this provider use current and safe equipment?
Yes; the equipment is very advanced!
Is this business handicap-accessible?
Absolutely, even the bathrooms are handicap-accessible
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
by Anonymous
April 27, 2011
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