Karns Animal Clinic

Karns Animal Clinic
Karns Animal Clinic 7752 Oak Ridge Highway Knoxville, TN 37931
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Consumer Feedback

(53 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
4.5 star average for Value
They had some of the best pricing I have ever seen. It even seemed to be a little under what other veterinarians in the area charge, so needless to say I was pleasantly surprised. I haven't seen any coupons or discounts for this provider's office, but I haven't really looked. They never mention anything about promotions when I'm there. This veterinarian was so incredibly compassionate when my pet was sick. They consoled me when I was upset and even gave me a hug. I have had pets all my life and have never found a veterinary office this good.
by Anonymous
October 15, 2011
Do you feel that you could have received better service somewhere else?
No, I don't think so
by Anonymous
October 05, 2011
Did this veterinarian fully explain your pet's condition?
Yes, I had a clear understanding of my pet's condition
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Does this provider remember you and your circumstances at every appointment?
Yes
by Anonymous
September 01, 2011
I felt very safe in their care. I definitely trust them. One of the first things I noticed about this business was how many different areas of the building were handicap-accessible. I have been to other places where I couldn't tell how someone in a wheelchair could even enter, but they really spent a lot of time to accommodate people with all different needs. This provider has no helpful information available online, apart from their address and phone number. They just have a basic listings page. They gave me sufficient information to make a decision about my treatment plan. Compared to other veterinarians in the area their pricing didn't seem too bad, but I'm not sure I got my money's worth either.
by Anonymous
August 31, 2011
I am so impressed with the personal attention we get when we take our pets to Karns Animal Clinic. All my questions are answered, and I feel a lot more confident about my pets' health after our visits. Their kennels and holding area for in-patient care are clean and spotless. The staff, vet techs, and veterinarions go out of their way to make us feel special and respected, and are always sympathetic to our situations. Everyone at the clinic is concerned with the health of our pets and they are kind and sympathetic when clients lose their pets ... I've never seen more kindness and empathy anywhere else. Their primary concern is not only my safety and comfort, but also the health and safety of our pets, and they have always taken the time to address our concerns/situations immediately.
by Anonymous
August 12, 2011
Did this veterinarian fully explain your pet's condition?
Absolutely, I knew exactly what my pet had and what treatment options were available.
Is this provider's business conveniently located?
Yes, it is very conveniently located
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
by Anonymous
August 01, 2011
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
by Anonymous
July 27, 2011
Did this provider seem up-to-date with the current advancements in their field?
Yes
Was this provider late to your appointments?
No, they were on time
Was this veterinarian compassionate when your pet was sick?
Yes, their compassion was greatly appreciated.
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
by Anonymous
June 29, 2011
I was completely at ease during my appointment here. They went to great lengths to make sure I was completely relaxed and comfortable the entire time. It was so nice to arrive and see many fully qualified staff members. I've gone to some places that were very understaffed and I've never had a good experience. This place had a great staff though, and I'll definitely be going back.
by Anonymous
June 06, 2011
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Was the waiting area spacious?
Yes, extremely spacious
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
by Anonymous
May 23, 2011
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