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Kermit Frailey, Veterinarian

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Kermit Frailey, Veterinarian
Frailey- K.W. DVM
(18 Reviews)
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316 W. Madison Avenue Chrisman, IL 61924
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Consumer Feedback

(18 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4 star average for Staff
Recommended
5 star average for Recommended
Does this provider promptly return your phone calls?
Yes
by Anonymous xxx.xxx.105.111
July 31, 2013
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Was this veterinarian able to perform all basic as well as complicated procedures?
Absolutely! They handle everything from annual shots to complicated illnesses, with competence and loving care
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did this veterinarian fully explain your pet's condition?
Absolutely, I knew exactly what my pet had and what treatment options were available.
Was this provider's staff friendly?
Yes
by Anonymous xxx.xxx.76.71
April 19, 2013
Are you going to visit this provider again?
Without a doubt!
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Did this veterinarian fully explain your pet's condition?
Absolutely, I knew exactly what my pet had and what treatment options were available.
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
by Susan S. xxx.xxx.91.195
March 23, 2013
Did you leave the office feeling satisfied with your visit?
Completely!
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
by Kalie Paschall xxx.xxx.56.77
December 01, 2012
Was this veterinarian able to perform all basic as well as complicated procedures?
Absolutely! They handle everything from annual shots to complicated illnesses, with competence and loving care
Does this veterinarian offer emergency after-hour services?
Yes, I can always count on them
Was this veterinarian friendly?
Extremely Friendly
Was the waiting area spacious?
Yes
Was this provider's office clean?
Yes everything was neat and sterile
by marybeth xxx.xxx.250.1
December 01, 2012
If I were in need of a kennel for my pet I would definitely take them here. The kennels and holding areas in their office were some of the cleanest I have ever seen. Not only do my appointments never get canceled last minute, they take time out of their day to send me a reminder so I don't forget. They are extremely reliable. Their office was one of the quietest, most peaceful places I've ever visited. I was able to relax very easily. They fully explained my pet's condition. When I left I knew exactly what my pet has and what treatments are available.
by Anonymous
January 06, 2012
I love how much attention to detail they show. They are always so careful and meticulous. I never have to worry about them making a mistake or forgetting something. Wow is all I can say about them. I have seen some vets become callused and unemotional but you will not find that here. The veterinarian and staff are extremely friendly and treat pets as if they are a part of the family. I could really tell how much they love animals. They were absolutely amazing and make others in the same field look like beginners. They were so informative, and thoroughly answered every single question I had regarding pet care. I left feeling like I really learned a lot. I'm usually somewhat sensitive to the cold, so I was a little worried that their office would be too cold, but it was fine. I was very comfortable the entire time.
by Anonymous
June 20, 2011
Does this provider offer flexible appointment times?
Yes
Was this provider's office clean?
Yes everything was neat and sterile
Did this provider have an entertaining selection of waiting room magazines?
Somewhat, but they need a bigger selection
by Anonymous
May 09, 2011
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Map and Directions
316 W. Madison Avenue, Chrisman, IL 61924