Winsted Hospital for Animals PC

Winsted Hospital for Animals PC
Winsted Hospital for Animals PC 319 New Hartford Road Barkhamsted, CT 06063
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Consumer Feedback

(43 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
4 star average for Value
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Did this provider answer all of your questions?
Yes
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
by Anonymous
November 11, 2011
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Did this provider wear an obnoxious cologne?
Not at all, their cologne smelled great
Do you feel that you could have received better service somewhere else?
No, I don't think so
Did you leave the animal hospital feeling satisfied with your visit?
Yes
Did this provider have reasonable prices?
Yes
by Anonymous
October 12, 2011
Did you notice a foul odor when you arrived at this provider's office?
A little, it was faint but I noticed one
Does this provider treat their staff well?
Yes, they treat their staff with respect
Did you feel like this provider's office was understaffed?
No, they were fully staffed
by Anonymous
October 01, 2011
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did you leave the office feeling satisfied with your visit?
Yes
Was it easy to make an appointment with this provider?
Yes! It was effortless!
by Anonymous
September 05, 2011
They have some of the best customer service I have ever seen. Putting their customers first is definitely a priority here and it shows. They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. They always go above and beyond to help me with anything I need. They never complain about anything, and I know I can always count on them. Unlike other veterinarians I've been too, I have never seen them appear overwhelmed by too many pets. They are extremely organized and make sure the vet has plenty of time to see each patient for as long as necessary. They have a huge selection of medication available for pets and fully explain the benefits and possible side effects that each one presents. They also provide flea protection by the month, if you prefer to buy it that way. It's such a great place.
by Anonymous
August 15, 2011
Were the kennels and holding areas clean?
Absolutely, the kennels and holding areas were some of the cleanest I have ever seen
Was the waiting area spacious?
Yes, extremely spacious
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
by Anonymous
August 09, 2011
Was this provider's staff friendly?
Yes, they went above and beyond
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Was this provider's office clean?
Yes! I was amazed at how clean it was!
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
by Anonymous
July 28, 2011
Thanks to their exceptional level of care that they always offer here my pets have enjoyed healthy and long lives. My pets have never been misdiagnosed and I strongly recommend them to anyone who loves their pets. They have some of the best customer service I have ever seen. Putting their customers first is definitely a priority here and it shows. Their prices were very fair. The level of care you get for the price is outstanding. This veterinarian was extremely friendly, and paid attention to both me and my pet. They really made the extra effort to make us feel welcome and at home.
by Anonymous
July 05, 2011
I was in awe at the level of service I received. They completely surpassed all my expectations and I will absolutely be going back. Their staff is very friendly and professional. They were easy to reach in an emergency. When I called they answered right away and I was so relieved to hear a friendly voice.
by Anonymous
May 10, 2011
Not only do my appointments never get canceled last minute, they take time out of their day to send me a reminder so I don't forget. They are extremely reliable. The office was very easy to locate. I didn't have any trouble finding it at all. They made the extra effort to make sure every question and concern I had was addressed. Their staff is very friendly and professional. This veterinarian was extremely friendly, and paid attention to both me and my pet. They really made the extra effort to make us feel welcome and at home.

I have problem with my dog and other dogs... they even took the time to let her in the back door!!
by Anonymous
April 27, 2011
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