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Brookings-Harbor Veterinary Hospital

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Brookings-Harbor Veterinary Hospital
Brookings-Harbor Veterinary Hospital
(27 Reviews)
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15630 Highway 101 South Brookings, OR 97415
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Consumer Feedback

(27 Reviews)
Service
4 star average for Service
Environment
5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
4.5 star average for Value
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
When your pet had to stay in overnight care did this veterinarian call you with follow-ups when they promised they would?
Yes, they called right on time
Did you experience unnecessary pain during your visit?
No
Did this provider ever dismiss your concerns as unimportant?
Sometimes, I usually have to convince them to look into the situation
by Anonymous
January 31, 2012
There is no fear of your pet going hungry or thirsty here because food and water are always made available for them. They have bowls all over the office just in case your pet decides it needs a quick nibble of food or sip of water. They make an extra effort to get to know their patients and find out what they need. They always remember me and make me feel very important. This veterinarian was so incredibly compassionate when my pet was sick. They consoled me when I was upset and even gave me a hug. I have had pets all my life and have never found a veterinary office this good. Not only do they never postpone my appointment, they always try to get me in as soon as possible. I love that I can always get an appointment right away, and I never have to worry about them rescheduling it.
by Anonymous
December 27, 2011
Did this provider promise services he/she couldn't provide?
Yes! They couldn't do anything they told me they would be able to
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
by Anonymous
November 17, 2011
Did this provider seem up-to-date with the current advancements in their field?
Yes
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
Was this veterinarian compassionate when your pet was sick?
Yes, their compassion was greatly appreciated.
by Anonymous
September 01, 2011
Did this veterinarian answer all of your questions?
Every question I had was answered thoroughly
Is this provider's business conveniently located?
Absolutely! It is right off the freeway and close to everthing
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Does this provider remember you by name?
Sometimes, but not always
by Anonymous
June 24, 2011
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Did this animal hospital use current and safe equipment?
Yes
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Was this veterinarian gentle when caring for your pet?
Unbelievabley gentle, it is very apparant they truly care about pets well-being and comfort
by Anonymous
June 10, 2011
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
by Anonymous
June 03, 2011
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Map and Directions
15630 Highway 101 South, Brookings, OR 97415