I saw Jessica today for the first time. I have seen another doctor in this same practice before but was not happy with him or his staff. Jessica and her nurse Shannon were great today. They explained everything to me and were super sweet. I am happy with my experience today.
We appreciate the nurse we saw today speaking up to make sure my mother could hear her. We have been to other practices where the nurse does not speak directly to my mother or in a tone that she can hear. We appreciate the way we were treated today.