I saw Jessica and her nurse Shannon today. Today was the best experience that I have ever had with a dermatologist. I have seen 2 other dermatologists in the same practice and I did not get the treatment from them that I received today. They were friendly and pleasant and always smiling. They did not rush me and listened to my questions about my skin and explained everything to me. A totally different experience than what I have had in the past. So glad that I made a change.