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The Guidance Center - Mentl Health Serv- Smyrna Office

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The Guidance Center - Mentl Health Serv- Smyrna Office
The Guidance Center - Mentl Health Serv- Smyrna Office
(30 Reviews)
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131 Mayfield Drive Smyrna, TN 37167
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Consumer Feedback

(30 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
3.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
3.5 star average for Recommended
Value
3.5 star average for Value
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
No, they were rude
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
by Anonymous xxx.xxx.223.64
April 03, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
by Anonymous xxx.xxx.13.202
March 09, 2012
Did this provider answer all of your questions?
No, I left confused and frustrated
by Anonymous xxx.xxx.223.19
January 18, 2012
Are you going to visit this provider again?
Only if I couldn't find a better substitute
Did they follow up with you after your appointment?
No. I still haven't talked to them.
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Did you spend a lot of time in the waiting room at this provider's office?
I waited forever for my appointment!
by Anonymous
December 21, 2011
Is this provider's business conveniently located?
Yes, it is very conveniently located
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Did they follow up with you after your appointment?
Yes.
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
by Anonymous
December 12, 2011
Did this provider prominently display their diplomas or business license?
No, I never saw one
Did you feel like this provider's office was understaffed?
Somewhat, they could've used more help
Was it clear that this provider takes pride in the appearance of his/her office?
Not really, it wasn't very clean
by Anonymous
October 31, 2011
They were ready to see me when I showed up for my appointment. I never had to wait for them to show up. There was lots of available parking at their office. I was glad that I didn't have to drive around looking for parking. The waiting room here is spacious. I never feel like I have to sit too close to someone or that it is overcrowded. Getting returned phone calls or for the nurse to get her emails from Dr. Gaboy answered are almost impossible. Not a great help trying to keep medicine maintained when you cant get enough to last till the next appointment so there is no way to know wheather it works or not.
by Howard Roubique
September 16, 2011
Does this provider remember you by name?
Sometimes, but not always
Did this provider rush your appointment?
Yes, I felt like an annoyance!
Did you notice a foul odor when you arrived at this provider's office?
A little, it was faint but I noticed one
Is this provider willing to pursue advice from other providers when necessary?
Not at all. They were too arrogant to ask for any assistance, even though they knew it would help
Was this provider's office easy to locate?
Fairly Easy
by Anonymous
September 07, 2011
Was this provider's staff friendly?
Yes
Would you recommend this provider to others?
Yes
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
by Anonymous
June 27, 2011
Did you feel safe in this provider's care?
Yes
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Does this provider remember you and your circumstances at every appointment?
Yes
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
by Anonymous
March 16, 2011
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Map and Directions
131 Mayfield Drive, Smyrna, TN 37167