Kim Castro, DVM

Kim Castro, DVM
Animal Clinic of Edgewater 2339 South Ridgewood Avenue Edgewater, FL 32141
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Consumer Feedback

(19 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Value
4.5 star average for Value
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
by Anonymous xxx.xxx.141.132
August 21, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.243.114
August 01, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Are you going to visit this provider again?
If I need to, I'll return
by Anonymous xxx.xxx.58.69
May 21, 2012
Do you feel that you could have received better service somewhere else?
No, I don't think so
Does this provider offer any coupons, discounts or promotions?
Yes
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
by Anonymous
February 08, 2012
I was completely at ease during my appointment here. They went to great lengths to make sure I was completely relaxed and comfortable the entire time. One thing I noticed about their office was how absolutely fantastic it smelled. They must clean or sanitize all the time. Not only do they never postpone my appointment, they always try to get me in as soon as possible. I love that I can always get an appointment right away, and I never have to worry about them rescheduling it.
by Anonymous
October 10, 2011
Was this provider's staff friendly?
Yes, they went above and beyond
Was this veterinarian friendly to your pet?
Extremely friendly, I could really tell his/her love for animals.
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
by Anonymous
September 25, 2011
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Did this provider have reasonable prices?
Absolutely!
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Was your pet anxious to leave this veterinarian's office?
Not at all! I've never seen my pet so calm. They really have a gift with animals here.
by Anonymous
August 31, 2011
The waiting room here is spacious. I never feel like I have to sit too close to someone or that it is overcrowded. Their equipment was very advanced and sophisticated. I was very impressed. They were one of the kindest, most caring staff I've ever dealt with. It didn't matter how many times I called with a question or concern, they were always happy to help me. I never have to worry about them overbooking appointments. They definitely believe in quality over quantity here and it is much appreciated. One thing I noticed about their office was how absolutely fantastic it smelled. They must clean or sanitize all the time.
by Anonymous
April 20, 2011
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Was this veterinarian friendly to your pet?
Extremely friendly, I could really tell his/her love for animals.
Was this veterinarian able to perform all basic as well as complicated procedures?
Absolutely! They handle everything from annual shots to complicated illnesses, with competence and loving care
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
by Anonymous
April 12, 2011
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