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Hamburg Veterinary Clinic

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Hamburg Veterinary Clinic
Hamburg Veterinary Clinic
(33 Reviews)
> Get Phone Number & Directions
59 Vernon Avenue Hamburg, NJ 07419
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Consumer Feedback

(33 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
3.5 star average for Value
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
by Anonymous
November 29, 2011
I always have the best experience every time I have an appointment here. Although I have not had much to complain about, I have noticed that they strongly adhere to the customer is always right policy and if anything goes wrong make every effort to correct the situation. I was left in the appointment room by myself, but they eventually returned. They were ready to see me when I showed up for my appointment. I never had to wait for them to show up. They gave me sufficient information to make a decision about my treatment plan. Their primary concern is my safety and comfort, and they always take the time to address every concern of mine immediately.
by Anonymous
November 26, 2011
Does this veterinarian send reminder cards for your pets annual check-up?
Yes, I never forget my pet's annual check-up thanks to them
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
by Anonymous
November 17, 2011
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Was it easy to make an appointment with this provider?
Yes
Was your pet well taken care while being boarded here?
Absolutely, my pet always get so much attentiion
Does this veterinarian offer emergency after-hour services?
Yes, I can always count on them
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
by Anonymous
November 01, 2011
Did you feel that this veterinarian's pricing was fair?
Yes, I thought it was fair
Was this veterinarian friendly?
Extremely Friendly
Did you leave the office feeling satisfied with your visit?
Completely!
Was this veterinarian gentle when caring for your pet?
Unbelievabley gentle, it is very apparant they truly care about pets well-being and comfort
by Anonymous
September 14, 2011
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
by Anonymous
September 05, 2011
Does this provider leave you on hold for a long time when you call?
All the time! I think I got a gray hair while I was waiting
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Not really. I had to schedule an appointment for most of my questions.
Was there annoying music playing while you waited or during your visit?
Yes, it was downright irritating!
Is this provider easy to reach in an emergency?
Absolutely not. I was forced to call the emergency room.
by Anonymous
August 19, 2011
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
by Anonymous
August 18, 2011
Was the waiting area spacious?
Yes
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Was this veterinarian friendly?
Yes
by Anonymous
August 05, 2011
Does this provider give unbiased advice?
Yes
by Anonymous
July 25, 2011
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Map and Directions
59 Vernon Avenue, Hamburg, NJ 07419