East Kentucky Animal Clinic

East Kentucky Animal Clinic
East Kentucky Animal Clinic 508 USHighway 119 North Pikeville, KY 41501
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Consumer Feedback

(41 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
Would you recommend this provider to others?
I Already Have
Were the waiting room chairs comfortable while waiting for your pet?
Yes
When your pet had to stay in overnight care did this veterinarian call you with follow-ups when they promised they would?
Absolutely, they usually call more times than they say they promised. I was fully informed the whole time.
Did this Provider let you know upfront what the approximate cost of the services would be?
Absolutely
Are you going to visit this provider again?
Absolutely
by blue xxx.xxx.195.241
June 24, 2014
Would you recommend this provider to others?
Yes
Were the waiting room chairs comfortable while waiting for your pet?
They were average
Did you leave the animal hospital feeling satisfied with your visit?
Yes
Was the provider's staff welcoming to you?
Mostly
Were the staff members able to answer your questions?
Yes
by Anonymous xxx.xxx.2.20
June 17, 2014
Would you recommend this provider to others?
I Already Have
Were the waiting room chairs comfortable while waiting for your pet?
Yes
Did the waiting room furniture appear to be clean?
Yes
Was the noise level reasonable in this provider's office?
Reasonable
Was the provider's staff welcoming to you?
Yes
by Anonymous xxx.xxx.175.197
April 16, 2014
Was there a designated area for your dog to go to the bathroom?
Yes, It was extremely convenient and well kept
Was this animal hospital's staff friendly?
Yes, they went above and beyond
Was this veterinarian gentle when caring for your pet?
Unbelievabley gentle, it is very apparant they truly care about pets well-being and comfort
Did the veterinarian allow you to stay with your pet at all times?
Absolutely! I was never asked to leave and stayed with my pet the whole time
Did you feel that this veterinarian's pricing was fair?
It was some of the best pricing I have seen
by Anonymous xxx.xxx.6.21
March 06, 2014
This place killed my dog from a neutering! They wouldn't amount up to their wrong doing and practically pushed us out the door! They had 24 other clients for the same surgery, don't you think thats too much? They took 5 seconds just to clean out the cage from the dog before him because they had no others that were big enough for him (he was a black lab). When they told us the news, it appeared as though they had 0 empathy for us. If they force you to leave your pet behind after a neutering to see if something goes wrong, why don't they have someone have a night shift? They can't tell if something goes wrong when no one is there, I could take better care of my pet at home. He died thinking we betrayed him when we left him there, he died in a cage, and he was starving. My poor baby suffered and do they care? NO THEY DON'T. When they told us, they asked to take our car around back and take him that way. They didn't want us showing their other customers that they killed a dog on their behalf. I promise to never come back to this place for ANYTHING no matter the cost or how cheap it is! I would rate this place 0 stars but apparently that's not acceptable. If you are able to, you can email me about the details if you want to know how your pet is in harms way over there. megan_cooper99@yahoo.com
by ... xxx.xxx.173.158
February 22, 2014
Were the waiting room chairs comfortable at this animal hospital?
Extremely comfortable; I could have fallen asleep
Does this veterinarian offer emergency after-hour services?
Yes, they are so amazing. They will come to the office after-hours for any emergency
Did you feel that this veterinarian's pricing was fair?
Yes, I thought it was fair
Was this veterinarian friendly to your pet?
Extremely friendly, I could really tell his/her love for animals.
Did this veterinarian and their staff educate you on what you could do better to help keep your pets healthy and happy?
Absolutely I learned so much and received great information on ways to improve my pet's health
by tiffany xxx.xxx.166.35
February 19, 2014
Would you recommend this animal hospital to others?
Yes
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Is this business handicap-accessible?
Yes, it was handicap-accessible
Did this provider prominently display their diplomas or business license?
Yes
by Cesar (German Shepherd) xxx.xxx.173.1
November 29, 2013
Did this provider use excessive foul language?
No
Is this business handicap-accessible?
Yes, it was handicap-accessible
Were the kennels and holding areas clean?
Yes, they were spotless
Did you feel that this veterinarian's pricing was fair?
Yes, I thought it was fair
by Glema xxx.xxx.6.244
November 02, 2013
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
Is food and water always available for your pet at this veterinarian's office?
They'll get it for you, but you have to ask several times before they actually do it
Did this veterinarian seem overwhelmed with too many pets?
No, he/she seemed very calm and not in a rush to see the next pet
Does this provider remember you and your circumstances at every appointment?
Yes
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
by Susan xxx.xxx.197.140
October 29, 2013
Did this veterinarian fully explain your pet's condition?
Yes, I had a clear understanding of my pet's condition
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Do you feel that you could have received better service somewhere else?
No, I don't think so
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Did you feel that this veterinarian's pricing was fair?
Yes, I thought it was fair
by Anonymous xxx.xxx.168.53
September 11, 2013
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